SCCM | Intune | Windows 365 | Autopilot | Windows 11 Forums
Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members. Please post your questions in the correct category.
- Log in
- Register
- Thread starterMahmoud87
- Start dateApr 14, 2019
- Status
- Not open for further replies.
Mahmoud87
Well-Known Member
- Apr 14, 2019
- #1
Hello everyone, I am having a silly issue that is driving me insane. I got a brand new SCCM 1806 with the Hotfix installed. All is set correctly and working fine, installed WSUS and SUP, ADRs were created for workstations and servers and distributed without any issues. I see updates in the software centre and they report compliant without any issues also.
There is one server, Windows Server 2019, 1809 all software updates are installed and showing 100% compliant but in the WUAHandler.log showing this warning and it's driving me mad
Code:
Received 'SucceededWithErrors' code from WUA during search. Check WindowsUpdate.log in Windows directory. WUAHandler 14/04/2019 3:22:33 PM 1680 (0x0690)WU Agent reported the following 1 warning messages: WUAHandler 14/04/2019 3:22:33 PM 1680 (0x0690) HResult: 0x80240033 Context: uecGeneral Msg: The license terms of one or more updates are unavailable.. WUAHandler 14/04/2019 3:22:33 PM 1680 (0x0690)The server is perfectly fine receiving updates and they install fine and it's 100% compliant, why I am getting this error. I had a look at the error and it seems to be related to updates EULA which I have approved in the ADRs.
Checked Windowsupdates.log on the server 2019 and didn't see anything that might help, however there was couple of errors.
Code:
2019/04/14 15:22:33.7013797 1404 4852 Misc *FAILED* [800710DD] Send request2019/04/14 15:22:33.7013847 1404 4852 Misc *FAILED* [800710DD] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)2019/04/14 15:22:33.7233492 1404 4852 Misc StatusCode for transaction returned from WinHttpQueryHeaders is 4012019/04/14 15:22:33.7233561 1404 4852 Misc *FAILED* [800710DD] Send request2019/04/14 15:22:33.7233999 1404 4852 Misc *FAILED* [800710DD] Library download error. Will retry. Retry Counter:22019/04/14 15:22:33.7313886 1404 4852 Misc StatusCode for transaction returned from WinHttpQueryHeaders is 4012019/04/14 15:22:33.7314120 1404 4852 Misc *FAILED* [800710DD] Send request2019/04/14 15:22:33.7314172 1404 4852 Misc *FAILED* [800710DD] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)2019/04/14 15:22:33.7358853 1404 4852 Misc StatusCode for transaction returned from WinHttpQueryHeaders is 4012019/04/14 15:22:33.7358904 1404 4852 Misc *FAILED* [800710DD] Send request2019/04/14 15:22:33.7459635 1404 4852 Agent Added update 08D3A825-29AF-4EBD-B167-019A45E87FB8.200 to search result2019/04/14 15:22:33.7459798 1404 4852 Agent Added update 80B5943E-09B3-4803-A295-970F75263D07.203 to search result2019/04/14 15:22:33.7459862 1404 4852 Agent Added update C991073F-CA3E-467D-B5A0-C8574B289B96.200 to search result2019/04/14 15:22:33.7459912 1404 4852 Agent Added update CBABCD41-A0B5-4272-8525-458654BB7766.203 to search result2019/04/14 15:22:33.7460050 1404 4852 Agent Added update 07609D43-D518-4E77-856E-D1B316D1B8A8.103 to search result2019/04/14 15:22:33.7460793 1404 4852 Agent Added update 57E4D157-A793-4A36-9D47-D1E9EB3983F8.200 to search result2019/04/14 15:22:33.7461409 1404 4852 Agent Added update E9BF065A-D7E5-4E26-B8C4-F3E40247C34D.200 to search result2019/04/14 15:22:33.7461456 1404 4852 Agent Added update B8EA1A5B-3636-4905-AE4B-D171014DF7A6.201 to search resultChecked the wsyncmgr.log on the SCCM server and all looked clean, read on the internet that some people got the issue fixed when they ran "wsusutil.exe reset" wait for few minutes and do a full sync on SCCM, this will force wsus to check all the updates EULA and if something was missing will redownload it. This however didn't work for me and I still see the warning.
I will attach all needed logs if someone could have a look and help me out will be so thankful. Cheers all
Server 2019 - WindowsUpdate.log
Server 2019 - WUAHHandler.log
SCCM Server - wsyncmgr.log
Attachments
Sort by dateSort by votes
Prajwal Desai
Forum Owner
Staff member
- Apr 25, 2019
- #2
I reported this to MS product team and as per them you need to contact the Microsoft support for this.
Upvote0Downvote
OP
Mahmoud87
Well-Known Member
- Apr 25, 2019
- Thread Starter
- #3
Prajwal Desai said:
I reported this to MS product team and as per them you need to contact the Microsoft support for this.
Is there a ticket number I can use to refer to the issue, do we know what is the cause of it?
Upvote0Downvote
Prajwal Desai
Forum Owner
Staff member
- Apr 25, 2019
- #4
No i haven't raised any ticket. From the log files that you supplied, it’s not clear if this is a server or client side issue. So i think you can contact Microsoft CSS and they will help you on this issue.
Upvote0Downvote
OP
Mahmoud87
Well-Known Member
- Apr 25, 2019
- Thread Starter
- #5
Thanks Prajwal
Upvote0Downvote
- Status
- Not open for further replies.
Latest posts
PENDINGPXE Boot not working after 2403 Update
- Latest: bloomit
Configuration Manager
Post OSD delete smstasksequence folder
- Latest: Nandini
Discussions
SOLVEDSCCM Training by Microsoft
- Latest: Prajwal Desai
Configuration Manager
C
PENDINGClient installation Fail BG error context is 2 Error: 0x80200010
- Latest: CrisKolkman
Windows 11
PENDINGCould not retrieve value for MDM_ConfigSetting . Error 0x80041013
- Latest: david.rynearson
Configuration Manager
Forum statistics
- Threads
- 6,342
- Messages
- 24,861
- Members
- 14,951
- Latest member
- Jmcampbell89
- Home
- Forums
- Microsoft Cloud
- Configuration Manager
